At Comrades Talents Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, enroll in our training programmes, purchase our products, participate in our events, or interact with us through any of our services.

By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Who We Are

Comrades Talents Hub is a creative skills and entrepreneurship organization dedicated to empowering individuals and communities through practical training, digital skills, business development, and handmade products.

Our services include:

• Creative Arts Bootcamps
• Digital Skills Training
• Entrepreneurship Programmes
• Community Empowerment Initiatives
• Handmade Products
• Fashion Accessories
• Home Décor
• Corporate Gifts
• Customized Orders

2. Information We Collect

We may collect different types of information depending on how you interact with us.

Personal Information

This may include:

• Full name
• Email address
• Phone number
• Postal or physical address
• Date of birth (where required)
• Parent or guardian information for children's programmes
• Organization or school name
• Payment information (processed through secure payment providers)
• Course registration details

Account Information

If you create an account, we may collect:

• Username
• Password (stored securely)
• Purchase history
• Course enrollment records
• Certificates earned

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Register you for training programmes
• Process product orders
• Deliver purchased products
• Provide customer support
• Issue certificates
• Communicate important updates
• Improve our services
• Process payments
• Respond to inquiries
• Send newsletters (with your consent where required)
• Conduct surveys and evaluations
• Ensure website security
• Meet legal and regulatory obligations

4. Children's Privacy

Some of our programmes are designed for children.

Where required by law or our procedures, parents or guardians may provide registration information on behalf of children.

We encourage parents and guardians to supervise children's online activities and contact us if they have questions regarding their child's information.

5. Cookies

Our website may use cookies to:

• Improve website performance
• Remember your preferences
• Analyze visitor traffic
• Enhance user experience
• Support website functionality

You can control cookie settings through your browser.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

• Process payments
• Deliver products
• Provide training services
• Host our website
• Send communications
• Meet legal obligations
• Protect our rights and users

All service providers are expected to handle personal information responsibly and securely.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain training and certification records
• Meet legal and accounting requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.
• Request a copy of your personal data.
• Lodge a complaint with the relevant supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details on contact page

10. Marketing Communications

With your permission, we may send information about:

• Upcoming Bootcamps
• New handmade products
• Promotions and discounts
• Community events
• News and updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

11. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Online Payments

Payments made through our website are processed by secure third-party payment providers. Comrades Talents Hub does not store your complete payment card information.

Please review the privacy policies of your chosen payment provider for details about how your payment information is handled.

13. Photography and Media

During training sessions, workshops, and events, photographs or videos may be taken for educational, promotional, or reporting purposes.

Where appropriate, we will seek consent before using identifiable images, particularly for children, or provide an opportunity to opt out in accordance with applicable laws and best practices.

14. International Users

If you access our website from outside Kenya, your information may be processed in accordance with this Privacy Policy and applicable data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically.

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please contact us using the contact details published on our website.

We will respond to privacy-related inquiries as promptly as reasonably possible.

Your Trust Matters

At Comrades Talents Hub, protecting your privacy is part of our commitment to creating a safe, respectful, and trusted learning and shopping experience. We appreciate your confidence in us and remain dedicated to handling your personal information responsibly and transparently.